Electrify Design –Terms & Conditions

Trading name: Electrify Design
Operated by: Edward Clay (Sole Trader)
Last updated: May 2026

These Terms & Conditions govern the supply of services by Electrify Design, operated by Edward Clay (“Electrify Design”, “we”, “us”), to you (“the client”, “you”). They apply to both consumers and business clients.

By requesting a quote, commissioning services, approving proofs, or otherwise engaging Electrify Design, you agree to be bound by these Terms & Conditions.

1. Services

Electrify Design provides creative and technical services including, but not limited to:

  • Graphic design for print
  • Digital design and artwork
  • Website design and development
  • Website and domain hosting management via third-party providers
  • Print management and full print services
  • Supply of print-ready artwork for third-party suppliers

All services, deliverables, pricing, and timescales will be agreed in writing prior to commencement.

2. Quotes, Orders & Payment

  • All quotations are valid for 30 days from the date of issue.
  • Electrify Design reserves the right to amend or withdraw quotations after this period.
  • Work will commence upon written acceptance of the quotation.
  • Invoices are payable within 30 days of invoice date (“30 days net”).

Electrify Design reserves the right to:

  • Request a deposit prior to commencing work
  • Suspend or withhold work where payments are overdue

Late Payment

Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended):

  • Interest charged at 8% above the Bank of England base rate
  • Calculated daily from the due date until payment is made
  • Recovery costs and statutory compensation may also be charged

All prices are exclusive of VAT unless stated otherwise.

3. Scope of Work & Variations

All work is based on the agreed quotation or proposal.

Any additional work, changes, or requests outside the original scope will be treated as a variation and may incur additional charges. Electrify Design will notify the client before proceeding where reasonably practicable.

4. Client Responsibilities

You are responsible for supplying accurate, complete, and lawful content, including:

  • Text and copy
  • Logos and images
  • Contact details
  • URLs, hyperlinks, and QR codes

You confirm you have the legal right to use all supplied materials and that they do not infringe third-party rights.

5. Proofing, Feedback & Accuracy

Proofs will be supplied prior to final production, printing, or delivery.

You must carefully review:

  • Content, spelling, grammar
  • Layout and positioning
  • Contact details
  • URLs, links, and QR codes

Approval confirms the work is final and accurate.

If no feedback, approval, or instruction is received within 30 days of a proof being issued, Electrify Design reserves the right to:

  • Treat the project as inactive
  • Invoice all work completed to date, including work in progress

Electrify Design is not responsible for errors once approval has been given. Any resulting costs may be chargeable.

6. Print Services & Production

All print work is produced to industry standards.

  • Colour variation may occur between screens and print processes
  • Exact colour matching is not guaranteed unless agreed
  • Minor finishing variations are not considered defects

7. File Supply & Third-Party Printers

Where files are supplied to third parties:

  • Files are provided in good faith as print-ready
  • Technical checks are performed where applicable
  • Final responsibility for content accuracy remains with the client

Electrify Design is not responsible for third-party production, printing, or distribution issues.

8. Website Design, Hosting & Domains

8.1 Website Design & Development

  • Projects may be delivered in stages
  • Timely feedback is required from the client
  • Approval is required prior to launch

Electrify Design is not responsible for post-launch issues unless covered by a maintenance agreement.

8.2 Third-Party Hosting

Hosting and domain services are provided via third-party providers and are subject to their own terms and service levels.

9. Deadlines, Delays & Project Suspension

All timescales are estimates unless agreed otherwise in writing.

Electrify Design is not liable for delays caused by:

  • Late client feedback or materials
  • Third-party suppliers
  • Technical issues outside reasonable control

If a project is inactive for more than 30 days, Electrify Design reserves the right to:

  • Pause or suspend the project
  • Reallocate resources
  • Revise timelines and/or pricing upon resumption
  • Apply reactivation charges where applicable

10. Cancellations, Inactivity & Payment for Work to Date

If a project is cancelled, paused, or becomes inactive due to lack of communication, the client remains liable for:

  • All work completed up to that date
  • Any committed time or scheduled work
  • Third-party or non-recoverable costs

Deposits are non-refundable unless agreed in writing.

11. Intellectual Property

    All concepts, designs, and associated materials produced by Electrify Design remain the exclusive intellectual property of Electrify Design until full payment has been received in cleared funds.

    • No licence, ownership rights, or rights of use are granted to the client until full payment has been made.
    • Upon receipt of full payment, ownership of the final approved deliverables will transfer to the client, unless otherwise agreed in writing.
    • Unpaid work, preliminary concepts, and unused designs shall remain the property of Electrify Design.

    Electrify Design reserves the right to showcase completed work in its portfolio and for marketing purposes.

    12. Disputed Invoices

    Any invoice queries must be raised within 7 days of invoice date.

    Undisputed amounts remain payable within standard payment terms.

    13. Limitation of Liability

    Nothing excludes liability for death, personal injury, or fraud.

    Electrify Design is not liable for:

    • Loss of profits, business, data, or reputation
    • Indirect or consequential loss
    • Errors in approved work

    Total liability is limited to the fees paid for the relevant project.

    14. Consumer Rights

    Nothing in these Terms affects your statutory rights under UK law.

    15. Confidentiality

    Both parties agree to keep non-public business information confidential unless required by law.

    16. Force Majeure

    Electrify Design is not liable for delays caused by events beyond reasonable control.

    17. Governing Law

    These Terms are governed by the laws of England and Wales.

    18. Contact

    Electrify Design
    Operated by Edward Clay
    electrifydesign.co.uk
    hello@electrifydesign.co.uk