Terms & Conditions

Electrify Design’s Terms & Conditions

Trading name: Electrify Design
Operated by: Edward Clay (Sole Trader)
Last updated: June 2026

These Terms & Conditions govern the supply of services by Electrify Design, operated by Edward Clay (“Electrify Design”, “we”, “us”), to you (“the client”, “you”). They apply to both consumers and business clients.

By requesting a quote, commissioning services, approving proofs, or otherwise engaging Electrify Design, you agree to be bound by these Terms & Conditions.

1. Services

Electrify Design provides creative and technical services including, but not limited to:

• Graphic design for print
• Digital design and artwork
• Website design and development
• Website and domain hosting management via third-party providers
• Print management and full print services
• Supply of print-ready artwork for third-party suppliers

All services, deliverables, pricing, and timescales will be agreed in writing prior to commencement.

2. Quotes, Orders & Payment

• All quotations are valid for 30 days from the date of issue.
• Electrify Design reserves the right to amend or withdraw quotations after this period.
• Work will commence upon written acceptance of the quotation.
• Invoices are payable within 30 days of invoice date (“30 days net”).

Electrify Design reserves the right to:

• Request a deposit prior to commencing work
• Suspend or withhold work where payments are overdue

2.1 Late Payment

Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended):

• Interest charged at 8% above the Bank of England base rate
• Calculated daily from the due date until payment is made
• Recovery costs and statutory compensation may also be charged

All prices are exclusive of VAT unless stated otherwise.

3. Scope of Work & Variations

All work is based on the agreed quotation or proposal.

Any additional work, changes, or requests outside the original scope will be treated as a variation and may incur additional charges. Electrify Design will notify the client before proceeding where reasonably practicable.

3.1 Reasonable Amendments

Reasonable amendments are included only to the extent specified within the quotation, proposal, or project agreement.

For the purposes of these Terms, reasonable amendments generally include minor revisions to approved work, including:

• Corrections to spelling, grammar, punctuation, or typographical errors
• Minor text updates or replacements
• Adjustments to colours, sizing, spacing, alignment, or positioning
• Replacement of images or assets with alternatives supplied by the client
• Other minor changes that do not materially alter the approved design, functionality, structure, scope, or intended purpose of the project

Reasonable amendments do not include, and may be treated as additional chargeable work:

• Significant redesigns or changes in creative direction
• Structural design changes
• Changes to website layouts, navigation, user experience, functionality, or page structure
• Creation of additional concepts, design options, or revisions beyond those originally agreed
• Reworking or rebuilding previously approved work
• Content creation, copywriting, photography, illustration, or artwork not included in the original quotation
• Addition of new pages, features, functionality, integrations, products, or services
• Any request that materially increases the time, complexity, or scope of the project

Electrify Design reserves the right to determine whether a requested change constitutes a reasonable amendment or a variation to the original scope of work. Where a request falls outside the agreed scope, additional charges may apply. Where reasonably practicable, the client will be advised of any additional costs before the work proceeds.

4. Client Responsibilities

You are responsible for supplying accurate, complete, and lawful content, including:

• Text and copy
• Logos and images
• Contact details
• URLs, hyperlinks, and QR codes

You confirm you have the legal right to use all supplied materials and that they do not infringe third-party rights.

5. AI-Generated Images, Graphics & Digital Assets

Where requested by the client, Electrify Design may use artificial intelligence (“AI”) tools to generate or assist in the creation of images, graphics, illustrations, visual assets, content, design elements, or other digital materials.

The client acknowledges and agrees that:

• AI-generated outputs are produced using third-party technologies over which Electrify Design has limited control.
• AI-generated content may contain inaccuracies, anomalies, omissions, distortions, or unintended similarities to existing works.
• Electrify Design does not guarantee the originality, exclusivity, ownership, copyright status, trade mark status, legal validity, accuracy, or suitability of any AI-generated content.
• AI-generated content may become subject to future legal, regulatory, licensing, intellectual property, or platform-related changes that are outside Electrify Design’s control.
• The client is responsible for reviewing, verifying, and approving all AI-generated content before publication, printing, distribution, commercial use, or any other application.
• The client accepts responsibility for ensuring that AI-generated content is suitable, lawful, and appropriate for its intended use.

To the fullest extent permitted by law, Electrify Design accepts no liability for any claim, loss, damage, legal action, intellectual property dispute, regulatory issue, reputational damage, or financial loss arising from the use of AI-generated content once approved by the client.

Any rights that may exist in AI-generated content remain subject to the terms, conditions, licences, and limitations imposed by the relevant third-party AI platform or service used to generate such content.

6. Proofing, Feedback & Accuracy

Proofs will be supplied prior to final production, printing, or delivery.

You must carefully review:

• Content, spelling, grammar
• Layout and positioning
• Contact details
• URLs, links, and QR codes

Approval confirms the work is final and accurate.

If no feedback, approval, or instruction is received within 30 days of a proof being issued, Electrify Design reserves the right to:

• Treat the project as inactive
• Invoice all work completed to date, including work in progress

Electrify Design is not responsible for errors once approval has been given. Any resulting costs may be chargeable.

7. Print Services & Production

All print work is produced to industry standards.

• Colour variation may occur between screens and print processes
• Exact colour matching is not guaranteed unless agreed
• Minor finishing variations are not considered defects

8. File Supply & Third-Party Printers

Where files are supplied to third parties:

• Files are provided in good faith as print-ready
• Technical checks are performed where applicable
• Final responsibility for content accuracy remains with the client

Electrify Design is not responsible for third-party production, printing, or distribution issues.

9. Website Design, Hosting & Domains

9.1 General Responsibility

Electrify Design will take reasonable care in the development and setup of websites and hosting services. However, the client acknowledges that all websites connected to the internet carry inherent security risks.

Electrify Design does not guarantee that any website, server, or system will be immune from hacking, cyber-attacks, malware, viruses, or other security breaches.

9.2 Website Design & Development

• Projects may be delivered in stages
• Timely feedback is required from the client
• Approval is required prior to launch

Electrify Design is not responsible for post-launch issues unless covered by a maintenance agreement.

9.3 Security, Hacking & Malware

The client accepts full responsibility for maintaining the ongoing security of their website once it has been delivered or made live.

Electrify Design shall not be held liable for:

• Hacking, unauthorised access, or cyber-attacks
• Malware, viruses, or malicious code infections
• Data loss, corruption, or theft resulting from security breaches
• Downtime or performance issues caused by third-party attacks

Any investigation, repair, recovery, or reinstatement work following a security incident will be fully chargeable at Electrify Design’s standard rates, regardless of any prior work undertaken.

9.4 Updates & Maintenance

Unless a maintenance agreement is in place, Electrify Design is not responsible for:

• Updating CMS platforms, plugins, or themes
• Monitoring vulnerabilities or security risks
• Managing backups or restoring data

9.5 Hosting Services

Hosting and domain services are provided via third-party providers and are subject to their own terms and service levels.

To the fullest extent permitted by law, Electrify Design accepts no responsibility for:

• Server outages or downtime
• Infrastructure failures or interruptions
• Changes in service, pricing, or provider policies

9.6 Backups

Unless explicitly included in a service:

• Backup services are not guaranteed
• The client is responsible for maintaining their own backups

9.7 Legal Compliance

The client is solely responsible for ensuring their website complies with all applicable laws, including:

• Privacy policies
• Cookie policies and consent mechanisms
• GDPR and data protection regulations
• Terms and conditions

Any templates or guidance provided are without legal liability and should be reviewed by a qualified professional. Electrify Design accepts no responsibility or liability for any legal issues, claims, penalties, or losses arising from non-compliance.

9.8 Third-Party Software

Electrify Design is not responsible for:

• Security vulnerabilities in third-party plugins or tools
• Compatibility issues or software failures
• Data handling practices of external services

9.9 Client Access

Where the client or third parties are granted access to the website, Electrify Design is not responsible for any issues caused, including errors, security vulnerabilities, or downtime.

Any remedial, corrective, or recovery work required will be chargeable.

10. Deadlines, Delays & Project Suspension

All timescales are estimates unless agreed otherwise in writing.

Electrify Design is not liable for delays caused by:

• Late client feedback or materials
• Third-party suppliers
• Technical issues outside reasonable control

If a project is inactive for more than 30 days, Electrify Design reserves the right to:

• Pause or suspend the project
• Reallocate resources
• Revise timelines and/or pricing upon resumption
• Apply reactivation charges where applicable

11. Cancellations, Inactivity & Payment for Work to Date

If a project is cancelled, paused, or becomes inactive due to lack of communication, the client remains liable for:

• All work completed up to that date
• Any committed time or scheduled work
• Third-party or non-recoverable costs

Deposits are non-refundable unless agreed in writing.

12. Intellectual Property

All concepts, designs, and associated materials produced by Electrify Design remain the exclusive intellectual property of Electrify Design until full payment has been received in cleared funds.

• No licence, ownership rights, or rights of use are granted to the client until full payment has been made.
• Upon receipt of full payment, ownership of the final approved deliverables will transfer to the client, unless otherwise agreed in writing.
• Unpaid work, preliminary concepts, and unused designs shall remain the property of Electrify Design.

Where AI-generated images, graphics, illustrations, content, or other digital assets form part of the final deliverables, ownership and usage rights shall remain subject to any applicable third-party platform terms, licence restrictions, and legal limitations. Electrify Design makes no representation or warranty that exclusive ownership, copyright protection, registrable intellectual property rights, or enforceable rights can be obtained in relation to AI-generated content.

13. Disputed Invoices

Any invoice queries must be raised within 7 days of invoice date.

Undisputed amounts remain payable within standard payment terms.

14. Limitation of Liability

Nothing excludes liability for death, personal injury, or fraud.

Electrify Design is not liable for:

• Loss of profits, business, data, or reputation
• Indirect or consequential loss
• Errors in approved work

Total liability is limited to the fees paid for the relevant project.

15. Consumer Rights

Nothing in these Terms affects your statutory rights under UK law.

16. Confidentiality

Both parties agree to keep non-public business information confidential unless required by law.

17. Force Majeure

Electrify Design is not liable for delays caused by events beyond reasonable control.

18. Governing Law

These Terms are governed by the laws of England and Wales.

19. Contact

Electrify Design

Operated by Edward Clay

electrifydesign.co.uk

hello@electrifydesign.co.uk